If Linko does not locate your “shared data” on the network, you will see one of these messages. The information kept at this location includes templates, reports, updates and other shared files.
- Go to System Administration -> System Administration -> Database Properties tab, to check the Root Location of the Shared Files is correct.
- If the information is correct, this message was generated due to limited network access, or network drives not mounted. Contact your IT department to check these configurations.